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Human-Centred Leadership - Inspiring, Motivating and Building High-Performance Teams

Develop the self-awareness, people skills, and leadership tools that bring out the best in others

Great leadership is not a title, it is a practice. Whether you are stepping into your first management role or looking to sharpen your approach, the ability to understand yourself, motivate others, build trust, and communicate with impact is what separates good leaders from great ones. This immersive two-day programme grounds participants in the psychology of leadership and team dynamics, combining self-assessment tools with highly interactive practice. You will leave with a clear picture of your leadership style, a deeper understanding of your team, and concrete skills you can apply from the very next day.

Objective

By the end of this workshop, participants will be able to:

• Identify your personal leadership style and understand how it impacts your team
• Use personality insights to lead with greater self-awareness and adaptability
• Map your team across roles and work styles to unlock collaboration
• Apply motivation theories and work values to engage and retain each team member
• Build psychological safety so your team can speak up, take risks, and perform at their best
• Give effective, growth-focused feedback using a structured framework
• Deliver compelling pep talks and change communications that inspire buy-in
• Use the 5 Languages of Appreciation to recognise and retain your people

Outline

DAY 1 - Know Yourself and Your Team

Leadership Styles
• Exploring positive and negative leadership behaviours and their impact
• Six leadership styles: commanding, pacesetting, visionary, coaching, affiliative, democratic
• Identifying your preferred style and when to flex it

Leading the Self
• How emotional triggers shapes the way you lead, communicate, and make decisions
• Understanding your leadership dark sides
• Leadership effectiveness as self-awareness plus adaptability

How to Work with Me
• Creating a personal working manual to share with your team
• Understanding what brings out the best in you and what does not

Team Roles
• Action-oriented, thought-oriented, and people-oriented team roles
• Mapping your team to identify strengths, gaps, and collaboration opportunities

Motivating Your Team
• The three basic psychological needs for motivation
• Expectancy theory and individual work values
• Matching tasks, recognition, and rewards to what each team member actually values

DAY 2 - Build Trust, Give Feedback, Communicate with Impact

Psychological Safety
• What psychological safety is and why it is the foundation of high performance
• Radical Candor: the balance between caring personally and challenging directly
• Practical behaviours that build and erode psychological safety
• Building trust through benevolence, competence, integrity, and predictability

Giving Feedback
• What effective feedback is and what it is not
• The DELACT framework for structured, constructive feedback
• Common feedback mistakes and how to avoid them
• Roleplay practice with peer observation and debrief

Recognising and Appreciating Your Team
• Why recognition drives retention more than compensation
• The 5 Languages of Appreciation and how to apply them to each team member

Communicating Change and Delivering Pep Talks
• Starting with WHY to build understanding and buy-in
• Tailoring your message to different personality and values styles
• Crafting and delivering a motivating pep talk

Who should attend

This programme is ideal for managers and team leaders across all sectors who want to strengthen their people leadership capabilities. It is equally relevant for aspiring leaders stepping into their first management role and seasoned managers looking to refresh their approach, in the public sector, private corporations, and non-profit organisations.

Methodology

This workshop is highly participatory, combining self-assessment tools including a leadership style questionnaire and work values inventory, with group activities, the How to Work with Me Manual, team mapping exercises, feedback roleplays, and pep talk delivery practice. Participants take away a personalised leadership action plan.

Testimonials

Profile of Tham Yining Erin

Erin is an organisational psychologist and ICF-certified coach with over 14 years of applied experience in psychological training and organisational development. She previously served as a Principal Psychologist with the Singapore Police Force (2012–2023), where she partnered with leaders to address workplace challenges across resilience, leadership, operational readiness, and organisational diagnostics.

Erin brings deep expertise in leadership development, team dynamics, psychological safety, and employee wellbeing. She has designed and delivered impactful programmes in coaching, counselling skills, supervisory care, and crisis response, while also leading large-scale initiatives such as employee engagement surveys and assessment centres for senior leaders. Her work includes advising leaders on culture, performance management, and organisational effectiveness.

Her training style is practical, interactive, and grounded in real-world experience, enabling participants to better understand people, navigate complexity, and apply skills effectively in their day-to-day roles.

Erin holds a Master of Science in Organisational Psychology (Distinction) from the University of Manchester and a Bachelor of Social Science (Psychology) from Singapore Management University.